I don't fully understand the reasoning behind these formal complaints. The PGMOL have, under Howard Webb, shown themselves very willing to publicly apologise when a referee makes a significant error. They have not seen fit to do so in this case, correctly in my view, so surely it would be better for Nottingham Forest to discuss with the PGMOL privately any concerns they have. What is the expectation of this complaint? An apology? Atwell to be punished? It isn't clear to me what purpose this serves other than to set up a somewhat adversarial relationship, publicly, between the clubs and the PGMOL.
To be clear, of course clubs should have the right to complain. I just feel this method is rather vague and meaningless and possibly not conducive with a positive outcome for all involved. Transparency is good, but this seems only a semi transparent process with all we know being that a club is unhappy with a refereeing performance, formally.
If there is something in the process I am missing I would be delighted if any better informed posters (most on here are!) could inform me?